Knowledge

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We are your financial advocates—who seek not only greater wealth for you, but peace of mind about your financial health. Our team is process driven and systematic in everything we do. We are focused on ensuring that our actions exceed expectations. Transparency is our top priority as we focus on developing a committed relationship with you.

For us, a comprehensive financial plan, based on a deep exploration of your goals, is the key to pursing financial success. We help you navigate every type of market environment, diligently researching trends and investment opportunities. Although we are an experienced and seasoned team of professionals, with access to one of the world’s largest suites of industry-leading resources and solutions, what matters most to us is that you know how much we care.

Morgan Cisneros

Team Administrator

Morgan focuses on delivering personalized client service to meet the expectations and goals of each client. She ensures the smooth day-to-day business functions of the team and coordinates client hospitality events. In addition to providing client relationship management, Morgan supports the development of the team business plan and coordinates with branch management on business- and team-related matters.

Morgan received her B.A. in Public Policy from The University of Chicago. Since joining the industry in 2012, she has earned her Series 6, 63, 65, and 7 securities licenses.

Morgan and her husband Keigan live in Wisconsin with their children. They enjoy spending time with family and being outdoors.

Registered States:
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Management Teams, 2023The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

17335 Golf Parkway
Suite 525
Brookfield, WI 53045

Email Me

morgan.cisneros@ubs.com
Morgan Cisneros
17335 Golf Parkway,Brookfield,WI,53045

Pam Smith

Senior Client Associate

Pam has worked in the wealth management industry for 24 years and is integral to the team’s delivery of a highly personalized client service experience. She is responsible for the day-to-day operations and organization of each clients’ personalized relationship.

Pam enjoys building strong personal relationships with clients to better understand their individual needs and goals. She is always prepared to exceed client expectations.

681 East Lake Street
Wayzata, MN 55391

Email Me

pam.j.smith@ubs.com
Pam Smith
681 East Lake Street,Wayzata,MN,55391

Julie Heidenreich

Senior Client Associate

Julie Heidenreich has worked in the financial services industry since 2001. She started working with Mark Bacigalupo in October 2003 as a Registered Client Associate. She has also been the St. Paul Client Associate Coach for many years, helping train new associates and collaborating with the home office to implement new ideas and improvements.

Julie has a cat named Hoot who demands most of her attention,  but in her other spare time she likes to read, paint, entertain friends, or go for walks.

Julie she lives in Hudson, WI but is originally from Ottawa, KS. She has raised two daughters with her late husband Al. Mandie and Gina both live nearby and they spend a lot of time doing pedicures, movie nights or hanging out at the Big Sandy Lake cabin with the rest of the family.

Registered States:
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MO
  • MT
  • NC
  • ND
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • VA
  • WA
  • WI
  • WY
444 Cedar Street
Suite 2200
St Paul, MN 55101

Email Me

julie.a.heidenreich@ubs.com
Julie Heidenreich
444 Cedar Street,St Paul,MN,55101

Jack Hatton

Wealth Strategy Associate

Jack serves as a Wealth Strategy Associate with the Shafer Block team, working with clients in a variety of client service capacities. Prior to joining our team, Jack spent two years with the UBS Wealth Advice Center in an advisory role where he focused on helping clients implement investment strategies.

Jack came to UBS after graduating from Saint Mary’s University of Minnesota where he earned a bachelor’s degree in finance and was a member of the men’s hockey team. Originally from the Chicago suburbs, he currently resides in Minneapolis, MN. Jack is an avid golfer and very much enjoys staying involved in the game of hockey as well as being a mentor with the Big Brothers Big Sisters Twin Cities Organization.

Registered States:
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • CT
  • DC
  • DE
  • FL
  • GA
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • PR
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • VI
  • VT
  • WA
  • WI
  • WV
  • WY
681 East Lake Street
Wayzata, MN 55391

Email Me

jack.hatton@ubs.com
Jack Hatton
681 East Lake Street,Wayzata,MN,55391

James Shafer

Managing Director–Wealth Management

Financial Advisor

James has been at UBS since 2005 and is the senior partner of Shafer Block Wealth Management. He attributes his success to his personal touch, listening skills and experience. He strives to build lasting relationships through learning what his clients are trying to accomplish.

James leads the team in translating clients’ goals, their definition of risk and their personality into a financial plan that will survive the test of time. We focus on cost, risk and tax efficiency. He also brings a deep knowledge of corporate compensation plans, which has helped clients achieve their goals.

James is a graduate of the University of Minnesota–Duluth with a degree in finance and economics. In his free time, he is an avid fisherman and golfer. But most importantly, he enjoys spending time with his son Ethan.

Registered States:
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • FL
  • GA
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • NM
  • NY
  • OH
  • OK
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WV
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Advisors, 2024The Forbes rating is compiled by Shook Research and awarded annually in April based on information from a 12 month period ending June of the prior year.
  • Forbes Best-in-State Wealth Management Teams, 2023, 2024The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

Our advice is comprehensive. We help diverse clients in a broad range of areas, including:

Financial planning
Philanthropy
Legacy planning
Retirement planning
Estate planning strategies
Equity plans
Executive compensation
Professionals
681 East Lake Street
Wayzata, MN 55391

Email Me

james.shafer@ubs.com
James Shafer
681 East Lake Street,Wayzata,MN,55391

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