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We are your financial advocates—who seek not only greater wealth for you, but peace of mind about your financial health. Our team is process driven and systematic in everything we do. We are focused on ensuring that our actions exceed expectations. Transparency is our top priority as we focus on developing a committed relationship with you.

For us, a comprehensive financial plan, based on a deep exploration of your goals, is the key to pursing financial success. We help you navigate every type of market environment, diligently researching trends and investment opportunities. Although we are an experienced and seasoned team of professionals, with access to one of the world’s largest suites of industry-leading resources and solutions, what matters most to us is that you know how much we care.

Morgan Cisneros

Team Administrator

Morgan focuses on delivering personalized client service to meet the expectations and goals of each client. She ensures the smooth day-to-day business functions of the team and coordinates client hospitality events. In addition to providing client relationship management, Morgan supports the development of the team business plan and coordinates with branch management on business- and team-related matters.

Morgan received her B.A. in Public Policy from The University of Chicago. Since joining the industry in 2012, she has earned her Series 6, 63, 65, and 7 securities licenses.

Morgan and her husband Keigan live in Wisconsin with their children. They enjoy spending time with family and being outdoors.

Registered States:
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Management Teams, 2023The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

17335 Golf Parkway
Suite 525
Brookfield, WI 53045

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Pam Smith

Senior Client Associate

Pam has worked in the wealth management industry for 24 years and is integral to the team’s delivery of a highly personalized client service experience. She is responsible for the day-to-day operations and organization of each clients’ personalized relationship.

Pam enjoys building strong personal relationships with clients to better understand their individual needs and goals. She is always prepared to exceed client expectations.

681 East Lake Street
Wayzata, MN 55391

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Julie Heidenreich

Senior Client Associate

Julie Heidenreich has worked in the financial services industry since 2001. She started working with Mark Bacigalupo in October 2003 as a Registered Client Associate. She has also been the St. Paul Client Associate Coach for many years, helping train new associates and collaborating with the home office to implement new ideas and improvements.

Julie has a cat named Hoot who demands most of her attention,  but in her other spare time she likes to read, paint, entertain friends, or go for walks.

Julie she lives in Hudson, WI but is originally from Ottawa, KS. She has raised two daughters with her late husband Al. Mandie and Gina both live nearby and they spend a lot of time doing pedicures, movie nights or hanging out at the Big Sandy Lake cabin with the rest of the family.

Registered States:
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MO
  • MT
  • NC
  • ND
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • VA
  • WA
  • WI
  • WY
444 Cedar Street
Suite 2200
St Paul, MN 55101

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Chris Woo

Authorized Officer

Wealth Strategy Associate

Chris is responsible for day-to-day operations and implementing client portfolios. He loves building relationships to help clients fulfill their goals. Chris brings more than 10 years of experience in the wealth management industry, with a focus on trading a wide variety of assets classes, corporate stocks plans and client service. He holds his Series 7, 63 and 65 securities licenses.

Chris grew up in the Plymouth, MN area and spent time living in the San Francisco Bay Area with his wife. They moved home after having their daughter in 2016 and reside in Medina, MN. Chris loves to spend time with his family and travel throughout the US.

Registered States:
  • AK
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WY

Our advice is comprehensive. We help diverse clients in a broad range of areas, including:

Investing
Custom portfolios
Asset allocation
Alternative investments
Professionals
Corporate executives
681 East Lake Street
Wayzata, MN 55391

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James Shafer

Managing Director–Wealth Management

Financial Advisor

James has been at UBS since 2005 and is the senior partner of Shafer Block Wealth Management. He attributes his success to his personal touch, listening skills and experience. He strives to build lasting relationships through learning what his clients are trying to accomplish.

James leads the team in translating clients’ goals, their definition of risk and their personality into a financial plan that will survive the test of time. We focus on cost, risk and tax efficiency. He also brings a deep knowledge of corporate compensation plans, which has helped clients achieve their goals.

James is a graduate of the University of Minnesota–Duluth with a degree in finance and economics. In his free time, he is an avid fisherman and golfer. But most importantly, he enjoys spending time with his son Ethan.

Registered States:
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • FL
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • NM
  • NY
  • OH
  • OK
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WV
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Advisors, 2024The Forbes rating is compiled by Shook Research and awarded annually in April based on information from a 12 month period ending June of the prior year.
  • Forbes Best-in-State Wealth Management Teams, 2023, 2024The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

Our advice is comprehensive. We help diverse clients in a broad range of areas, including:

Financial planning
Philanthropy
Legacy planning
Retirement planning
Estate planning strategies
Equity plans
Executive compensation
Professionals
681 East Lake Street
Wayzata, MN 55391

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Mark Bacigalupo

Senior Vice President–Wealth Management

Financial Advisor

Mark is a graduate of Montana State University and joined Piper Jaffray (now UBS) in 1991. He has been assisting clients in achieving their purpose in life ever since, thereby fulfilling his purpose.

Mark and his wife Anne have been married for more than 30 years. They have three beautiful daughters, several sons-in-law and six granddaughters. He and Anne live in Blaine, MN. They love to travel and spend time with family and friends. Mark is an avid outdoorsman and enjoys volunteering with a few charitable organizations.

Registered States:
  • AR
  • AZ
  • CA
  • CO
  • FL
  • HI
  • IA
  • IL
  • IN
  • MA
  • MI
  • MN
  • MS
  • MT
  • NY
  • OR
  • SD
  • TN
  • TX
  • WA
  • WI
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Management Teams, 2023The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

Our advice is comprehensive. We help diverse clients in a broad range of areas, including:

Financial planning
Philanthropy
Legacy planning
Long-term care planning
Retirement planning
Estate planning strategies
Business owners
Entrepreneurs
Home Worker AZ
Home Worker AZ, AZ 000

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Alexander Cowan

Financial Advisor

Alex joined the financial services industry as an intern in college and earned his Chartered Retirement Planning CounselorSM designation after graduation. He believes achieving the best client outcomes requires planning to and managing through retirement by utilizing a comprehensive planning process. Once a personalized plan is created, he emphasizes the need for estate planning, optimizing sources of income, managing assets to match client goals, and navigating their health care options; which reflect the intersection of health and wealth.

As a graduate of the University of Minnesota, Twin Cities, Alex earned a B.S. in business and marketing education. Prior to joining the team, he worked at Merrill Lynch providing personalized service and planning to high net worth private clients. Alex focuses on serving corporate executives, successful business owners and families with multigenerational wealth planning needs

Alex lives in Southwest Minneapolis with his wife Jill. In his free time, he enjoys spending time with family and friends, playing golf, and supporting Minnesota Wild and UMD.

Registered States:
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • FL
  • HI
  • IA
  • IL
  • IN
  • KS
  • LA
  • MA
  • MD
  • MI
  • MN
  • MS
  • MT
  • NC
  • ND
  • NM
  • NY
  • OK
  • OR
  • PA
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WY

Recognized as an industry leader:

  • Forbes Best-in-State Wealth Management Teams, 2023, 2024The Forbes rating is compiled by Shook Research and awarded annually in January, based on information from a 12 month period ending March of the prior year.

Eligibility is based on quantitative factors and is not necessarily related to the quality of the investment advice. For more information on third party rating methodologies, please visit ubs.com/us/en/designation-disclosures

Our advice is comprehensive. We help diverse clients in a broad range of areas, including:

Financial planning
Philanthropy
Legacy planning
Retirement planning
Estate planning strategies
Multi-generational families
Entrepreneurs
Long-term care planning
681 East Lake Street
Wayzata, MN 55391

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